Responsible Gaming

Responsible Gaming at myan99

Gaming is entertainment, nothing more. At myan99, we are here to help you build self-control tools, age limits, and healthy gaming habits.

Our Commitment

Play Safely and Have Fun

myan99 is always committed to delivering an enjoyable entertainment experience for players in Myanmar. We believe that gaming is a form of entertainment, not a way to earn income. That is why we provide tools to help players manage themselves and work toward healthy gaming habits.

If you feel that gaming is becoming a problem or you are experiencing its negative effects, contact the myan99 support team right away. We are ready to help you 24/7 through Burmese Live Chat and Email.

21+

You must be at least 21 years old to play at myan99. Anyone under age, including children, is strictly prohibited from accessing and playing.

Protection Tools

Ways You Can Stay in Control

At myan99, players can use the following tools to manage their own gaming.

Deposit Limit

You can set how much you can deposit within a day, a week, or a month yourself. It is one of the main ways to help you manage your money better.

Deposit Limit

Session Time Limit

You can set how long you play each day, and once you reach the limit you will receive a reminder. It keeps you aware that there is more to life beyond gaming.

Time Limit

Self-Exclusion

With Self-Exclusion, you can temporarily or permanently block your own account. If you feel that gaming is becoming a problem, you can use this option right away.

Self-Exclusion

Gaming History Review

You can check your gaming history and financial transactions at any time to stay aware of which games you have been playing and how long you have been playing them.

Activity History

Time-Out Break

You can take a Time-Out from 24 hours up to 30 days, during which access to your account will be blocked. It is useful for taking a short break and getting back to a clear head.

Time-Out

24/7 Support

For any concerns related to gaming, you can reach myan99's 24/7 Live Chat (in Burmese) directly for help.

Support 24/7
Self-Assessment

How to Know If You Have a Gambling Problem

Ask yourself the questions below. If most of your answers are "Yes", we encourage you to contact us and get help.

Warning
If you cannot control your gambling or it is affecting your life — reach out. There is nothing to be ashamed of.
  • Have you ever gambled more to try to win back money you lost?
  • Have you ever hidden gambling-related matters from family members?
  • Have you ever felt restless or unhappy when you could not gamble?
  • Have you ever borrowed money or sold belongings to fund your gambling?
  • Has gambling ever negatively affected your work, studies, or relationships?
  • Have you ever tried to stop gambling and failed?
  • Have you ever gambled to escape problems in your life?
How to Protect Yourself

Step-by-Step Guide to Setting Limits

01

Log In

Access your account through myan99 Login. All of these tools will be available once you are logged in.

02

Go to Responsible Gaming

Select the "Responsible Gaming" section from your account settings. You will find all the limit tools there.

03

Set Your Own Controls

Set a deposit limit, a session time limit, or a Time-Out as you need.

04

Get Help

If you find it hard to do on your own, contact the myan99 support team via Live Chat. We are here to help 24/7.

Good Habits

A Healthy Way to Play

Responsible gaming is not about severely restricting yourself — it is about playing with good judgment.

  • Set a loss limit in advance and stick to it
  • If you decide to stop before your session is over, stop without changing your mind
  • Never see gambling as a way to earn income
  • Avoid gambling when you are drinking or feeling drowsy
  • Keep a healthy balance between gambling and everyday life
  • Avoid the idea of gambling to chase back money you have lost
What to Avoid

Risky Behaviours

The following behaviours are warning signs that gambling problems may be developing.

  • Gambling with money set aside for family expenses
  • Taking out loans to gamble
  • Seeing gambling as a way to solve life's problems
  • Hiding problems related to gambling
  • Spending more and more time gambling instead of with family
  • Feeling fear or sadness after gambling
Protection

Under 21 Protection

myan99 strictly requires that only players aged 21+ are allowed access. We verify age during registration and review any accounts that appear suspicious.

If you are a parent or guardian, we encourage you to install Parental Control software to prevent your child or a family member from accessing our site. If you share a computer or phone, please log out after every session.

Account Verification
Age verification is carried out at registration. If an account is suspected of being underage, it will be suspended immediately.
Parental Controls
You can install Parental Control software to block children from accessing the site, and check browser history after sessions.
Get Help

How to Get Support

If you think you have a gambling problem, we put your wellbeing first and we are here to help. Do not hesitate to reach out.

24/7 Live Chat

You can contact us directly on the website in Myanmar language. There are no off-hours — support is available 24 hours a day.

Email Support

If you have any concerns or want to request self-exclusion, you can contact us by email.
[email protected]

Find a safe gaming experience with myan99

Welcome to a gaming platform that follows responsible gambling policies and balances fun with safety. You can find full answers in the FAQ section, and browse myan99's games to learn more about what we offer.

Frequently Asked Questions

What You Should Know About Responsible Gambling

Self-Exclusion means you request to temporarily or permanently block your myan99 account yourself. During the blocked period, you will not be able to access and play. You can do this through Live Chat or Email.

Log in to myan99 and go to the "Responsible Gaming" section under account settings. From there, you can set a limit on how much you can deposit within a day, a week, or a month. If you have any issues, contact Support.

Time-Out is a short break tool lasting from 24 hours up to 30 days. Once the period ends, you can log in as normal. Self-Exclusion lasts longer and can only be lifted after the period you set has passed — it is a stronger form of protection.

Contact myan99's 24/7 Live Chat right away to request self-exclusion, or send an email to [email protected]. Our team will take care of it for you. You can speak up about this without any shame.

Gambling can cause financial and psychological harm to young people who are not yet experienced enough. myan99 strictly enforces age restrictions to protect children and anyone under 21.

Log in to myan99 and go to the "History" or "Transaction History" section to view all your gaming activity and deposit/withdrawal records. Transparency is a key part of responsible gaming.
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